That's all, seven at a stretch. Those first words are fairly well set in stone. I practice them in my mind all the time.
After that we fly by the seat of our pants.
Tomorrow we go 'live'. We will answer real 999 calls. Closely supervised of course.
All of us are nervous. One was talking about Prozac, only half jokingly. I cannot remember the last time I was so apprehensive about something.
And for what? Answering a bloody phone!!!
But there's the rub. Just what will that phone call entail? They are so varied and unpredictable we cannot - thank goodness - have a script. Many will involve stressed people who we have to glean accurate information from and get it sent off quickly.
I could get..............
An Armed Robbery?
A Rape?
A Road Traffic Accident?
The scared victim of domestic abuse?
........or a daft bugger who doesn't understand what emergencies are..............the little old lady who is confused..........the kids playing a hoax..........a drunk..........or?
Who knows.
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